Briefly about technical support and website updates
Your website is up, but does it work? safely and flawlessly? Regular updates of WordPress, plugins and templates are essential, but equally important is continuous technical support, which allows you to quickly respond to errors, failures or changes in requirements.
Our company offers comprehensive website maintenance – from current updates, through performance monitoring, to corrections and functional developmentThis means you don't have to worry about browser compatibility, security, or website performance. We operate both locally (Warsaw, Pruszków, Ożarów), What remotely throughout Poland.
Most common problems
Outdated components can lead to errors, performance degradation, and security vulnerabilities. Many website owners forget about this or are afraid to update their systems themselves.
Neglected websites can be easy targets for attacks. The results include blocked pages, Google warnings, and a loss of user trust.
After updates, some features may stop working properly. Without technical support, it's difficult to diagnose the cause.
Suboptimal configuration, template errors or old plugins can significantly slow down the website, which affects your Google rankings.
Hosting servers change PHP versions. Without compatibility, your website may stop working or produce errors.
In the event of a failure or attack, the lack of a backup prevents the site from being quickly restored.
The template is no longer responsive after modifications or updates, and users on phones cannot see the page correctly.
The page displays the message "Unsecured”? This can drive customers away and undermine trust.
Changing the address structure or lack of technical support can lead to errors that irritate users and damage SEO.
Adding a new section, updating contact details or an offer – without technical support, even simple changes can be problematic.
What can we do for you?
Who benefits
our services?
Why us
We take care of websites from A to Z
From updates and security to functional development – all in one place, without outsourcing.
We respond quickly – often within 1-2 hours
We don't keep you waiting. We act when there's a problem, not at a time convenient for us.
We support WordPress, WooCommerce and other CMSs
We know the most popular content management systems and what can go wrong with them.
We tailor the scope of support to your needs
You can entrust us with comprehensive care or just specific tasks. A flexible approach is our standard.
Quick answers
Find answers to frequently asked questions.
You can request individual updates or minor fixes without a subscription. However, if you need ongoing support, we have packages.
We typically respond to critical issues within 1-2 hours. Less urgent issues are handled according to the queue.
Yes, each update is preceded by a backup, which allows you to easily restore the site in case of problems.
No. We support most websites using WordPress, but we also help with Joomla, Drupal, WooCommerce, and proprietary systems.
Yes. In these cases, our priority is to clean up the site, secure it, and restore it as quickly as possible.
Yes, we operate via email, telephone, ticketing system, and messaging apps such as WhatsApp and Microsoft Teams.
Yes, if the client has a valid license – we also update premium themes and ensure their compatibility with the rest of the system.
Of course. If we see something that needs improvement or could work better, we inform you and propose specific solutions.
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