Briefly about the IT Emergency Service
Server failure, blocked company email, no access to files or suspected attack malware – such situations can paralyze a company's operations. Our IT emergency service for companies is instant and professional help in the most critical moments.
We specialize in solving complex IT problems. We operate remotely and locally – we respond quickly, diagnose, and implement effective corrective actions. Because your business continuity is important to us.
Most common problems
Sudden loss of data access, server downtime or network access problems – quickly we diagnose the cause and we are taking action to restore the service.
Email delivery or receipt isn't working, and your customer can't reach you? We respond immediately—both locally and in the cloud.
Have your systems been encrypted, have unusual files appeared, or have you received a ransom note? We take immediate action to isolate and secure your data, and we can help you restore your environment.
Are users losing access to drives, NAS resources, or applications? We investigate the cause with network, permissions, or outages and quickly restore access.
Remote workers Can't connect to the company? We'll check the configuration on both sides and restore connectivity.
Domain account logins not working? We'll reset passwords, check synchronization, and fix dependencies.
Unusual activity, new user accounts, or permission changes? We verify the threat, implement an audit, and issue security recommendations.
Programs not launching, running slowly, or freezing? We diagnose the environment, check databases, and implement fixes.
Lack of up-to-date backups or errors during data restoration – we check logs, configuration and secure processes.
Website down, email unavailable? We're verifying configurations and updating key infrastructure components.
What can we do for you?
Who benefits
our services?
Why us
Experience with critical incidents
We've worked on ransomware attacks, RAID failures, DNS failures, and disaster migrations – we know how to operate.
Speed and effectiveness of response
Time is money – especially when company systems are down. Report a problem? Response within 30 minutes.
Remote and local support, even after hours
We help in the evenings and on weekends – in emergency situations we do not leave companies without support.
Full support after repair
We don't just fix things – we help implement monitoring, backups, and security measures to prevent the problem from happening again.
Quick answers
Find answers to frequently asked questions.
In many cases, yes – we analyze the type of infection, check the availability of backups, and attempt to restore the data. We also assist with incident reporting.
Yes – we work with both on-premises Exchange servers and cloud-based Microsoft 365 and Google services.
No. We also offer incidental support – just contact us by phone, email, or instant messenger.
We always analyze the source of the problem and provide specific recommendations – we fix the cause, not just the effects.
We provide remote assistance throughout Poland. We operate on-site in Warsaw, Pruszków, Ożarów, Błonie, Łomianki, Janki, and the surrounding area.
Yes – once the problem is resolved, we offer the implementation of backups, monitoring, firewalls or migration to a more resilient IT environment.
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