Briefly about solving problems with internet/network access
A large number of internet problems can paralyze the work of an entire team – especially when they affect accounting systems, company email, or remote data access. Sometimes the cause is a router failure, sometimes incorrect IP address configuration, or a hardware conflict. Regardless of the source of the problem, we will help you quickly locate and eliminate it.
Our support includes both ongoing repairs and preventive measures – e.g. configuration of backup internet connections or LAN audits/Wi-FiWe work locally (Warsaw, Ożarów, Pruszków), but we can resolve many issues remotely within an hour. Our goal is to restore full network functionality and ensure future stability.
Most common problems
The device is connected to the network, but pages aren't loading. This could be due to a DNS conflict, a faulty router, or a provider outage. We'll diagnose the source and restore the connection.
Delays, data transmission interruptions and poor VoIP call quality often indicate an overloaded network, poorly selected equipment or incorrect QoS settings.
A new router or different IP configuration may require adjusting local addressing, changing DHCP settings, or updating firewall ports.
A common problem after system updates, migrations, or LAN changes. We can help restore shared resources.
Constant disconnections of remote desktops or VPN tunnels are often due to incorrect MTU configuration, NAT issues, or an unstable connection.
New location = new cabling, different connection parameters. We configure the network from scratch, optimize settings, and test stability.
Cameras, printers, scanners, and terminals don't always work well with modern routers. We diagnose compatibility issues and configure them correctly.
The culprits could be channel interference, excessive distance, old router technology, or incorrect roaming configuration. We can advise and configure your equipment accordingly.
What can we do for you?
Who benefits
our services?
Why us
Real-world experience with network outages
We know not only theory, but also practice – we fix what others only "diagnose"
Quick response, often on the same day
We know that every hour without internet is a loss. That's why we don't make you wait weeks.
Remote and local support
We operate in Warsaw and the surrounding area, but we can solve many problems directly online.
Help through various channels
Reporting system, telephone, email, WhatsApp or Teams – we are available at your convenience.
Quick answers
Find answers to frequently asked questions.
Yes. Many network issues can be diagnosed and repaired remotely. We use secure remote access tools.
We'll help you determine if the operator is actually at fault. If so, we'll advise you on how and what to report to reduce your waiting time.
Not necessarily. Often, reconfiguring, updating, or replacing a single component is sufficient – we always explore cost-free options first.
Yes. We manage the entire network environment – from the internet to printers, drives, and NAS servers.
By prior arrangement, yes. For companies that work weekends, we offer flexible response times.
We offer IT support packages – with both guaranteed response times and periodic hardware and network inspections.
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