{"id":8786,"date":"2025-07-16T13:17:40","date_gmt":"2025-07-16T11:17:40","guid":{"rendered":"https:\/\/prosteit.pl\/?post_type=uslugi&p=8786"},"modified":"2025-09-29T15:56:05","modified_gmt":"2025-09-29T13:56:05","slug":"technical-support-for-websites-2","status":"publish","type":"uslugi","link":"https:\/\/prosteit.pl\/en\/it-services\/websites-2\/technical-support-for-websites-2\/","title":{"rendered":"Technical support and website updates"},"content":{"rendered":"
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Briefly about technical support and website updates<\/h2>
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Your website is up, but does it work? safely and flawlessly<\/strong>? Regular updates of WordPress, plugins and templates are essential, but equally important is continuous technical support<\/strong>, which allows you to quickly respond to errors, failures or changes in requirements.<\/p>

Our company offers comprehensive website maintenance<\/strong> \u2013 from current updates, through performance monitoring, to corrections and functional development<\/a>This means you don't have to worry about browser compatibility, security, or website performance. We operate both locally (<\/strong>Warsaw, Pruszk\u00f3w, O\u017car\u00f3w)<\/b>, What remotely throughout Poland.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Most common problems<\/h2>
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\n \n \n No WordPress or plugin updates<\/span>\n\n \n
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Outdated components can lead to errors, performance degradation, and security vulnerabilities. Many website owners forget about this or are afraid to update their systems themselves.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Website infected with viruses or malware injection<\/span>\n\n \n
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Neglected websites can be easy targets for attacks. The results include blocked pages, Google warnings, and a loss of user trust.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Problems with the operation of forms, maps or integrations<\/span>\n\n \n
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After updates, some features may stop working properly. Without technical support, it's difficult to diagnose the cause.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Slow page loading<\/span>\n\n \n
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Suboptimal configuration, template errors or old plugins can significantly slow down the website<\/a>, which affects your Google rankings.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Incompatibility with new PHP versions<\/span>\n\n \n
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Hosting servers change PHP versions. Without compatibility, your website may stop working or produce errors.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n \n \n No website backup<\/span>\n\n \n
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In the event of a failure or attack, the lack of a backup prevents the site from being quickly restored.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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The template is no longer responsive after modifications or updates, and users on phones cannot see the page correctly.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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The page displays the message "Unsecured<\/a>\u201d? This can drive customers away and undermine trust.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n 404 errors and broken links<\/span>\n\n \n
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Changing the address structure or lack of technical support can lead to errors that irritate users and damage SEO.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Need to make minor changes to the website<\/span>\n\n \n
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Adding a new section, updating contact details or an offer \u2013 without technical support, even simple changes can be problematic.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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What can we do for you?<\/h2>
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\n Freelancers and experts (e.g. lawyers, consultants) <\/h3>\n \t\t \t

Non-IT professionals don't need to be familiar with WordPress. We'll take care of their online presence without any unnecessary complications.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Service companies and online stores <\/h3>\n \t\t \t

For e-commerce and service companies, every hour a website is down is a potential loss. Technical support provides peace of mind.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Organizations and foundations <\/h3>\n \t\t \t

Budgets are tight, but the website needs to be up and running. We provide cost-effective support without sacrificing quality.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Who benefits<\/h2>
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\n Owners of small and medium-sized businesses <\/h3>\n \t\t \t

A website is often the main source of customer acquisition \u2013 its stability and security are absolutely essential.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Marketing agencies and graphic designers <\/h3>\n \t\t \t

We support the maintenance of clients' websites \u2013 as a technical partner, we handle the "back-end" so that the agency can work creatively.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In the beginning, speed and flexibility are key. Maintaining your website is something you shouldn't put off.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Why us<\/h2>
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We take care of websites from A to Z<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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From updates and security to functional development \u2013 all in one place, without outsourcing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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We respond quickly \u2013 often within 1-2 hours<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We don't keep you waiting. We act when there's a problem, not at a time convenient for us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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We support WordPress, WooCommerce and other CMSs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We know the most popular content management systems and what can go wrong with them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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We tailor the scope of support to your needs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can entrust us with comprehensive care or just specific tasks. A flexible approach is our standard.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Quick answers<\/h2>
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Find answers to frequently asked questions.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n \n \n Can I only submit individual tasks or do I need a subscription?<\/span>\n\n \n
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You can request individual updates or minor fixes without a subscription. However, if you need ongoing support, we have packages.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How quickly do you respond to failures or errors?<\/span>\n\n \n
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We typically respond to critical issues within 1-2 hours. Less urgent issues are handled according to the queue.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do you perform backups before updates?<\/span>\n\n \n
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Yes, each update is preceded by a backup, which allows you to easily restore the site in case of problems.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do you only work with WordPress?<\/span>\n\n \n
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No. We support most websites using WordPress, but we also help with Joomla, Drupal, WooCommerce, and proprietary systems.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I use your help if the website has been infected with a virus?<\/span>\n\n \n
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Yes. In these cases, our priority is to clean up the site, secure it, and restore it as quickly as possible.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I submit tasks by phone or WhatsApp?<\/span>\n\n \n
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Yes, we operate via email, telephone, ticketing system, and messaging apps such as WhatsApp and Microsoft Teams.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do you update premium templates?<\/span>\n\n \n
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Yes, if the client has a valid license \u2013 we also update premium themes and ensure their compatibility with the rest of the system.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I count on advice on what should be changed on the website?<\/span>\n\n \n
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Of course. If we see something that needs improvement or could work better, we inform you and propose specific solutions.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n