{"id":8139,"date":"2025-06-24T13:28:30","date_gmt":"2025-06-24T11:28:30","guid":{"rendered":"https:\/\/prosteit.pl\/?post_type=uslugi&p=8139"},"modified":"2025-09-29T16:59:49","modified_gmt":"2025-09-29T14:59:49","slug":"constant-it-support","status":"publish","type":"uslugi","link":"https:\/\/prosteit.pl\/en\/it-services\/outsourcing-it\/constant-it-support\/","title":{"rendered":"Constant IT support"},"content":{"rendered":"
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Briefly about continuous IT care<\/h2>
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Hiring your own IT specialist isn't always cost-effective, especially for smaller companies that need flexible and fast support without the cost of a full-time employee. constant IT support<\/strong>, i.e. comprehensive IT outsourcing<\/strong><\/a> \u2013 remotely and locally, within a tailored scope and at an affordable price.<\/p>

IT outsourcing is a solution that combines convenience, security, and scalability. Our company takes over responsibility for hardware, systems, backups, user support, and disaster response \u2013 so you can focus on running your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Most common problems<\/h2>
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\n \n \n There is no person responsible for IT in the company<\/span>\n\n \n
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When problems arise, no one knows who to contact\u2014and downtime costs money. We assume full responsibility for system performance.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Overloaded administration department or owner "doing everything"<\/span>\n\n \n
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Instead of delegating IT to specialists, technical matters take up the time of the accounting person or the boss himself.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Emergency equipment and no action plan<\/span>\n\n \n
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Lack of a computer replacement strategy, outdated licenses, lack of backups \u2013 this is a ticking time bomb for any business.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Network or printer problems<\/span>\n\n \n
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The printer doesn't work, the internet disconnects \u2013 and the external IT specialist arrives only after a few days and charges a hefty fee.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n \n \n Lack of updates and security<\/span>\n\n \n
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Without regular update<\/a>, monitoring and backups, the company is vulnerable to viruses, ransomware and data loss.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Ineffective team work<\/span>\n\n \n
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No one configured the systems with the team in mind \u2013 there are no shared folders, no automation, no quick support.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Ad hoc repairs instead of prevention<\/span>\n\n \n
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Reacting to failures instead of preventing them increases costs and stress. We take a proactive approach.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n No remote support or ticketing system<\/span>\n\n \n
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There are no clear rules for communicating with an IT company. You can contact us by phone, email, form, WhatsApp, Teams, or our reporting system.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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What can we do for you?<\/h2>
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\n Accounting offices and law firms <\/h3>\n \t\t \t

Documents, deadlines, and data security are crucial to them. We ensure system stability, backups, and rapid response in the event of a failure.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Property managers and housing communities <\/h3>\n \t\t \t

We help maintain computers, printers, billing software, and resident communication. We handle technical issues and ensure systems are in order.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Foundations, associations and institutions <\/h3>\n \t\t \t

We support organizations that need reliable IT on a tight budget. We help streamline their infrastructure and provide affordable terms of cooperation.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Who benefits<\/h2>
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\n Small and medium-sized trade and service companies <\/h3>\n \t\t \t

Many of them don't have their own IT department and rely on computers, printers, and point-of-sale systems for daily operations. We offer flexible packages and fast support.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Manufacturing companies and warehouses <\/h3>\n \t\t \t

We provide support for computers, networks, ERP systems, label printers, and cameras. We act quickly to minimize downtime and maintain production continuity.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n New companies and startups <\/h3>\n \t\t \t

We help from the very beginning \u2013 from selecting hardware and setting up email, to backups and configuring the work environment. This allows owners to focus on growing their business.<\/p>\n <\/div>\n \n \n <\/div>\n <\/a>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Why us<\/h2>
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Real experience with servicing companies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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From accounting offices to manufacturing companies \u2013 we know the real needs of various industries.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Simple and clear communication<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We don't throw around complicated phrases. We talk to you like a human being \u2013 and we always call you back.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Remote and local service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We respond remotely within an hour, and when necessary, we come on site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Permanent caregiver and flexible packages<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You have a contact person and a package of services tailored to your business and budget.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Quick answers<\/h2>
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Find answers to frequently asked questions.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n \n \n Do I have to sign a long-term contract?<\/span>\n\n \n
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No. Our packages are flexible \u2013 we can start with a trial month or a fixed-term contract.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How much does ongoing IT support cost?<\/span>\n\n \n
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Pricing depends on the number of users, computers, and scope of services. We offer packages starting from just a few hundred z\u0142oty per month.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do you provide remote and on-site assistance?<\/span>\n\n \n
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Yes \u2013 we come on site if necessary, but we handle most matters remotely, quickly and conveniently.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Will you take care of existing infrastructure?<\/span>\n\n \n
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Yes. First, we conduct an audit, get to know your environment, and present a care plan.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do I need my own server or system?<\/span>\n\n \n
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No \u2013 we work with both companies that have their own servers and those that only work on laptops and the cloud.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How can I report problems?<\/span>\n\n \n
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We accept applications via email, phone, form, WhatsApp, Teams or our ticketing system \u2013 whatever is convenient for you.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n