{"id":5642,"date":"2025-04-03T12:51:34","date_gmt":"2025-04-03T10:51:34","guid":{"rendered":"https:\/\/prosteit.pl\/?p=5642"},"modified":"2025-07-28T12:49:58","modified_gmt":"2025-07-28T10:49:58","slug":"corporate-email-repair-simple-steps-to-business-development","status":"publish","type":"post","link":"https:\/\/prosteit.pl\/en\/corporate-email-repair-simple-steps-to-business-development\/","title":{"rendered":"Corporate Email Not Working? 7 Easy Steps to Fix It"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5642\" class=\"elementor elementor-5642\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-754a204 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"754a204\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-181fa4f\" data-id=\"181fa4f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fb5057d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2fb5057d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"my-0\">Is your company email down and your client is waiting for an important offer? Few things can cause as much stress in a company as an email outage. Suddenly, you lose contact with clients, suppliers, and co-workers. Important messages don&#039;t get through, and you don&#039;t know if anyone is trying to contact you. This situation can cost your company orders, customer trust, and even money.<\/p><p class=\"my-0\">In this article, we&#039;ll outline the most common causes of business email problems and how to resolve them. We&#039;ll also show you when it&#039;s best to stop trying to fix it yourself and contact a professional. <a href=\"https:\/\/prosteit.pl\/en\/it-services\/it-support\/remote-it-support-for-companies-fast-it-support\/\">to specialists<\/a>so as not to waste valuable time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4452635 elementor-widget elementor-widget-spacer\" data-id=\"4452635\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7662a9c elementor-widget elementor-widget-image\" data-id=\"7662a9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/wooden-desk-with-mouse.jpg\" class=\"attachment-full size-full wp-image-5650\" alt=\"Outlook corporate email setup \u2013 laptop with mouse and email symbol on wooden desk background\" srcset=\"https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/wooden-desk-with-mouse.jpg 1920w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/wooden-desk-with-mouse-300x200.jpg 300w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/wooden-desk-with-mouse-1024x683.jpg 1024w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/wooden-desk-with-mouse-768x512.jpg 768w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/wooden-desk-with-mouse-1536x1024.jpg 1536w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/wooden-desk-with-mouse-18x12.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-398e064 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"398e064\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c1a1168\" data-id=\"c1a1168\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-020273b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"020273b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-993d926 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"993d926\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-324a789\" data-id=\"324a789\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f637e9d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f637e9d\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"pocztyfirmowej\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #f94d1c; font-size: 30px;\">Common causes of company email not working<\/span><\/h2>\n<h2>\ud83d\udd01<span style=\"color: #f94d1c; font-size: 26px;\">DNS Error - Bad or Missing MX Records<\/span><\/h2>\n<h4>What are MX records and why are they so important?<\/h4>\nMX (Mail Exchange) records are special entries in the DNS (Domain Name System) that indicate where mail sent to addresses in your domain should go. In simpler terms, they are road signs that say: &quot;If someone sends email to\u00a0<b>jan@yourcompany.pl<\/b>, then the message should go to that specific mail server.&quot;\n<h4>What happens when MX records are set incorrectly?<\/h4>\nIf MX records are incorrect or missing, emails may:\n<ul>\n \t<li>\u2022 Not reach at all<\/li>\n \t<li>\u2022 Return to sender with error message<\/li>\n \t<li>\u2022 Getting to the wrong server<\/li>\n \t<li>\u2022 Be delayed for many hours or days<\/li>\n<\/ul>\n<h4>How to check MX records?<\/h4>\nYou can easily check your domain&#039;s MX records using an online tool such as:\u00a0<strong>MXToolbox<\/strong>. Just enter your domain name (e.g. yourcompany.pl) and click &quot;MX Lookup&quot;. Correct records should point to your email service provider&#039;s servers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c82248f elementor-alert-warning elementor-widget elementor-widget-alert\" data-id=\"c82248f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Attention!<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">Common problem: Customers often do not know that after changing their hosting, server or IT company, DNS records may be incorrect. If you have recently changed service providers, this may be the cause of the problem.<\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">\u00d7<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bf1045 elementor-widget elementor-widget-spacer\" data-id=\"2bf1045\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c4f25c elementor-widget elementor-widget-text-editor\" data-id=\"5c4f25c\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"skrzynkapocztowa\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\ud83d\udce5<span style=\"color: #f94d1c; font-size: 32px; text-align: justify;\">Mailbox full<\/span><\/h2><h4>When does this happen?<\/h4><p>The problem is especially true for older IMAP email accounts, where storage limits are relatively small (often 1-5 GB). If you don&#039;t clean your mailbox regularly or store large attachments, storage can quickly run out.<\/p><h4>Symptoms of an overflowing mailbox:<\/h4><ul><li>\u2022 No new messages are coming in<\/li><li>\u2022 Senders receive a delivery error message<\/li><li>\u2022 You see a message about insufficient space when trying to send or receive a message<\/li><li>\u2022 You cannot save draft messages<\/li><\/ul><h4>How to check and solve it?<\/h4><ol><li><strong>Check the level of your mailbox<\/strong>\u00a0\u2013 log in to webmail (browser-based email) or check the administration panel of your email provider.<\/li><li><strong>Solutions:<\/strong><ul><li>\u2022 Delete unnecessary messages (especially those with large attachments)<\/li><li>\u2022 Archive older messages to local disk<\/li><li>\u2022 Ask your administrator to increase your storage limit<\/li><li>\u2022 Consider moving to a more modern email solution with higher limits<\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c934098 elementor-widget elementor-widget-spacer\" data-id=\"c934098\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bc8770 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2bc8770\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"liscieblacklista\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\ud83d\udeab<span style=\"color: #f94d1c; font-size: 32px;\">Server IP address on blacklist<\/span><\/h2><h4>What is a blacklist?<\/h4><p>Blacklists are special databases containing IP addresses of servers that have been identified as sources of spam or other unwanted activity. Organizations such as Spamhaus, SORBS, and Barracuda maintain such lists, and many mail servers check them before accepting messages.<\/p><h4>Symptoms of a blacklist problem:<\/h4><ul><li>\u2022 Sent messages come back with an error message<\/li><li>\u2022 Emails end up in recipients&#039; spam folders<\/li><li>\u2022 Some recipients (e.g. from specific companies) do not receive your messages<\/li><li>\u2022 The problems only concern outgoing mail, incoming mail works normally<\/li><\/ul><h4>How to check if your server is blacklisted?<\/h4><p>Use the tool\u00a0<strong>MXToolbox Blacklist Check<\/strong>\u00a0and enter the IP address of your mail server (you can find it in your mail settings or ask your administrator) \u2013\u00a0<a href=\"https:\/\/mxtoolbox.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/mxtoolbox.com\/<\/a> - MXtoolbox website<\/p><h4>What to do if a server is blacklisted?<\/h4><ol><li><strong>Short term:<\/strong>\u00a0You can submit a request to be removed from a blacklist (delisting) on the website of the operator of the given list.<\/li><li><strong>Long term:<\/strong>\u00a0Implement proper security configuration:<ul><li>\u2022 SPF (Sender Policy Framework) \u2013 determines which servers can send mail on behalf of your domain<\/li><li>\u2022 DKIM (DomainKeys Identified Mail) \u2013 adds a digital signature to the message<\/li><li>\u2022 DMARC (Domain-based Message Authentication, Reporting &amp; Conformance) \u2013 specifies what to do with messages that fail SPF\/DKIM verification<\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d286ec7 elementor-widget elementor-widget-image\" data-id=\"d286ec7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1080\" height=\"810\" src=\"https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/18329_mxtoolboxlogo.webp\" class=\"attachment-full size-full wp-image-5644\" alt=\"MXToolbox Logo - DNS Diagnostics, MX Record Checking and Email Analysis Tools\" srcset=\"https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/18329_mxtoolboxlogo.webp 1080w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/18329_mxtoolboxlogo-300x225.webp 300w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/18329_mxtoolboxlogo-1024x768.webp 1024w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/18329_mxtoolboxlogo-768x576.webp 768w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/18329_mxtoolboxlogo-16x12.webp 16w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/18329_mxtoolboxlogo-400x300.webp 400w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-842608d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"842608d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e27a2c\" data-id=\"3e27a2c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e624d21 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e624d21\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"zlehaslo\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\ud83d\uded1<span style=\"color: #f94d1c; font-size: 32px;\">Authentication error\/bad password<\/span><\/h2><h4>Common causes of authentication problems:<\/h4><ul><li>\u2022 Recent password change that has not been updated in the email client<\/li><li>\u2022 Account lockout after multiple failed login attempts<\/li><li>\u2022 Password expiration (some companies have passwords expiring every 30-90 days)<\/li><li>\u2022 Incorrect configuration in the email program (e.g. Outlook)<\/li><li>\u2022 SSL\/TLS certificate issues<\/li><\/ul><h4>Where to look for error information:<\/h4><ul><li>\u2022 Error messages in the email program (e.g. Outlook)<\/li><li>\u2022 Webmail Logs<\/li><li>\u2022 Email notifications for failed login attempts<\/li><li>\u2022 Mail administration panel<\/li><\/ul><h4>How to solve the problem:<\/h4><ol><li>Check if you can log in via webmail (browser mail)<\/li><li>Reset your password if necessary<\/li><li>Make sure you have the latest details entered in your email program<\/li><li>Delete and re-add the account in your email program<\/li><li>Check if the server requires special SSL\/TLS settings<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b7ba7d elementor-widget elementor-widget-spacer\" data-id=\"5b7ba7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac27cfe elementor-widget elementor-widget-text-editor\" data-id=\"ac27cfe\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"serwerempoczty\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #f94d1c; font-size: 32px; text-align: justify;\">No connection to mail server<\/span><\/h2><h4>Possible causes:<\/h4><ul><li>\u2022 Local internet connection issues<\/li><li>\u2022 Failure at the postal service provider<\/li><li>\u2022 Blocking ports by firewall (most often ports 25, 465, 587, 993, 995)<\/li><li>\u2022 Changing mail server addresses (e.g. after migration)<\/li><li>\u2022 Problems with SSL\/TLS certificates<\/li><\/ul><h4>How to diagnose the problem:<\/h4><ol><li>Check if you have access to other websites<\/li><li>Try connecting to the mail server from another device or network<\/li><li>Check if the mail server is running (you can use online tools to check the status)<\/li><li>Contact other users of the same email to confirm if the problem is specific to you<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-32991d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"32991d6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78f259a\" data-id=\"78f259a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca3eedb elementor-widget elementor-widget-text-editor\" data-id=\"ca3eedb\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"listakontrolna\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #f94d1c; font-size: 32px; text-align: justify;\">What You Can Do Yourself \u2013 A Quick Checklist<\/span><\/h2><p>Before you call for help, try these simple steps:<\/p><p><span style=\"color: var(--color-black); font-size: 28px;\">Check your internet connection<\/span><\/p><ul><li>\u2022 Can you browse other websites?<\/li><li>\u2022 Try opening a few different websites to make sure the internet is working <a href=\"https:\/\/prosteit.pl\/en\/it-services\/computer-networks\/solving-internet-problems\/\">works properly<\/a>.<\/li><\/ul><p><span style=\"color: var(--color-black); font-size: 28px;\">Log in via webmail<\/span><\/p><ul><li>\u2022 Try accessing your email via a browser (webmail)<\/li><li>\u2022 If webmail works but your email program does not, the problem is probably in the program&#039;s configuration.<\/li><\/ul><p><span style=\"color: var(--color-black); font-size: 28px;\">Check DNS records and blacklists<\/span><\/p><ul><li>\u2022 Use\u00a0<strong>MXToolbox<\/strong>(link above) to check your MX records and see if your server is blacklisted.<\/li><\/ul><p><span style=\"color: var(--color-black); font-size: 28px;\">Check the level of your mailbox<\/span><\/p><ul><li>\u2022 Log in to your admin panel or webmail to check how much space you have left.<\/li><\/ul><p><span style=\"color: var(--color-black); font-size: 28px;\">If you use Outlook:<\/span><\/p><ul><li>\u2022 Restart the program<\/li><li>\u00a0<\/li><li>\u2022 Check if Outlook is in offline mode (&quot;Send\/Receive&quot; tab &gt; &quot;Work Offline&quot; should not be checked)<\/li><li>\u00a0<\/li><li>\u2022 Refresh credentials (File &gt; Info &gt; Account Settings &gt; select account &gt; Change &gt; re-enter password)<\/li><li>\u00a0<\/li><li>\u2022 Run the repair tool (File &gt; Info &gt; Account Tools &gt; Repair)<\/li><\/ul><p><span style=\"color: var(--color-black); font-size: 28px;\">Check on another device<\/span><\/p><ul><li>\u2022 If you have access to another computer or phone, check whether the problem occurs there as well.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38013d5 elementor-widget elementor-widget-spacer\" data-id=\"38013d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2720f6d elementor-widget elementor-widget-text-editor\" data-id=\"2720f6d\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"wezwacspecjaliste\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #f94d1c; font-size: 32px; text-align: justify;\">When is it worth calling a specialist?<\/span><\/h2><p>Solving problems on your own is good, but sometimes it&#039;s better to play it safe and get help from professionals. Here are some situations where you should consider contacting an IT specialist:<\/p><p><span style=\"color: var(--color-black); font-size: 24px;\">When the mail is down for more than 30 minutes<\/span><\/p><ul><li>\u2022 Time is money, especially in business. If the problem persists, it may indicate a more serious failure.<\/li><\/ul><p><span style=\"color: var(--color-black); font-size: 24px;\">When customers report that their messages are bouncing<\/span><\/p><ul><li>\u2022 This may indicate problems with DNS records, blacklists or a full mailbox.<\/li><\/ul><p><span style=\"color: var(--color-black); font-size: 24px;\">When you don&#039;t know how to access the DNS or server administration panel<\/span><\/p><ul><li>\u2022 Some repairs require access to advanced settings, which, if modified without the proper knowledge, may worsen the situation.<\/li><\/ul><p><span style=\"color: var(--color-black); font-size: 24px;\">When you are afraid of losing your message<\/span><\/p><ul><li>\u2022 Improper repair attempts can sometimes lead to data loss.<\/li><\/ul><p><span style=\"color: var(--color-black); font-size: 24px;\">When the problem affects the entire company, not just a single user<\/span><\/p><ul><li>\u2022 This may indicate a systemic problem that requires professional intervention.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-b60c59f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b60c59f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-415f7f3\" data-id=\"415f7f3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98b4806 elementor-widget elementor-widget-image\" data-id=\"98b4806\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/data-center-manager-runs-code.jpg\" class=\"attachment-full size-full wp-image-5646\" alt=\"IT specialist working on a laptop in a data center \u2013 professional IT support for companies.\" srcset=\"https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/data-center-manager-runs-code.jpg 1920w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/data-center-manager-runs-code-300x200.jpg 300w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/data-center-manager-runs-code-1024x683.jpg 1024w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/data-center-manager-runs-code-768x512.jpg 768w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/data-center-manager-runs-code-1536x1024.jpg 1536w, https:\/\/prosteit.pl\/wp-content\/uploads\/2025\/04\/data-center-manager-runs-code-18x12.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1926112 elementor-widget elementor-widget-text-editor\" data-id=\"1926112\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"pomocprosteit\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #f94d1c; font-size: 32px; text-align: justify;\">How can we help \u2013 Simple IT<\/span><\/h2><p>At Proste IT, we specialize in quickly solving problems with corporate email. Our experience allows us to effectively diagnose and repair even the most complex failures.<\/p><h4>Our corporate mail services:<\/h4><h5><u>Quick diagnosis and repair<\/u><\/h5><ul><li>\u2022 Quick identification of the cause of the problem<\/li><li>\u2022 Fixing DNS errors, MX records, SSL certificates<\/li><li>\u2022 Configuration of forwarding and email aliases<\/li><li>\u2022 Unlocking accounts and resetting passwords<\/li><\/ul><h5><u>Email Security Audit<\/u><\/h5><ul><li>\u2022 Checking for susceptibility to phishing attacks<\/li><li>\u2022 Verification of anti-spam protection<\/li><li>\u2022 Log analysis for unauthorized access attempts<\/li><li>\u2022 Recommendations for improving safety<\/li><\/ul><h5><u>Implementation of correct security configuration<\/u><\/h5><ul><li>\u2022 Configuring SPF, DKIM and DMARC records<\/li><li>\u2022 SSL\/TLS encryption setting<\/li><li>\u2022 Implementing multi-factor authentication (MFA)<\/li><li>\u2022 Protection against data leakage<\/li><\/ul><h5><u>Constant IT support<\/u><\/h5><ul><li>\u2022 Regular monitoring of email activity<\/li><li>\u2022 Proactively resolve issues before they impact your work<\/li><li>\u2022 Quick response to reports<\/li><li>\u2022 Consulting on the optimization of postal services<\/li><li>While you can solve some of these problems yourself, in many cases it will be faster and safer <a href=\"https:\/\/prosteit.pl\/en\/it-services\/it-support\/it-emergency-for-companies\/\"><b>specialist help<\/b><\/a>Remember that every minute without working email can cost your company lost business opportunities.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-d01c491 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d01c491\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c97397\" data-id=\"6c97397\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53b8147 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"53b8147\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;highlighted_text&quot;:&quot;pomocy?&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;marker&quot;:&quot;circle&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">\ud83d\udcde Need a quick<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Help?<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-5fa2ee6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5fa2ee6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3022b2d\" data-id=\"3022b2d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97e7394 elementor-widget elementor-widget-text-editor\" data-id=\"97e7394\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contact us \u2013 we will solve the problem today! Our specialists are available to restore your business email in the shortest time possible \u2013<a href=\"https:\/\/prosteit.pl\/en\/contact\/\">\u00a0https:\/\/prosteit.pl\/kontakt\/<\/a><\/p><p><strong>Simple IT \u2013 we make technology work for you, not against you.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Is your company email down, and a client is waiting for an important offer? Few things can cause as much stress in a company as an email outage. Suddenly, you lose contact with customers, suppliers, and colleagues. Important messages don&#039;t arrive, and you don&#039;t know if anyone is trying to contact you. This situation can cost your company business, trust, [\u2026]<\/p>","protected":false},"author":4,"featured_media":5645,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32],"tags":[409,407,415,225,418,411,408,406,405,414,58,417,416,412,419,403,404,410,227,226],"class_list":["post-5642","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sieci","tag-biala-lista-spam","tag-blog-firmowy","tag-email-naprawa","tag-it-dla-firm","tag-jak-naprawic-outlook","tag-jak-naprawic-poczte","tag-jak-zablokowac-spam-na-poczcie","tag-konfiguracja-konta-pocztowego","tag-naprawa","tag-naprawa-emaila","tag-oprogramowanie","tag-outlook","tag-outlook-naprawa","tag-outlook-nie-dziala","tag-outlook-poradnik","tag-poczta","tag-poczta-bez-spamu","tag-poczta-firmowa","tag-pomoc-informatyczna","tag-pomoc-it"],"_links":{"self":[{"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/posts\/5642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/comments?post=5642"}],"version-history":[{"count":10,"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/posts\/5642\/revisions"}],"predecessor-version":[{"id":9343,"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/posts\/5642\/revisions\/9343"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/media\/5645"}],"wp:attachment":[{"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/media?parent=5642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/categories?post=5642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prosteit.pl\/en\/wp-json\/wp\/v2\/tags?post=5642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}